important dates for your 2013 holiday promotional calendar

important dates for your 2013 holiday promotional calendar

A few of us marketers don’t have all our campaigns planned out just yet and Holiday Season kicks off next Wednesday. In fact, some retailers are starting this week since Thanksgiving is a little later this year! Here’s a look at the important dates for digital marketers in the 2013 Holiday season.

Pinterest uses adaptive email layouts

Pinterest uses adaptive email layouts

One of the world’s social media darlings proves why email + social = love. Pinterest has been a model user of email marketing since their first full year as a social medium. Have you ever received a Pinterest email on your phone and seen the same email on your desktop? Notice the clever shift between mobile version and desktop version? It’s a simple 2-version email…

measuring mobile readership before you design for “mobile first”

measuring mobile readership before you design for “mobile first”

It’s official: 2013 is the Year of Mobile. Statistics on mobile read rates for emails, social media usage on mobile devices and the market share of smart phones vs. “feature” phones are everywhere. Even our own emfluencers have asked “Is it time for responsive email design?” But, more important than trends and even best practices as email marketers consider mobile is knowing your *own* list and whether mobile or responsive email design will pay off.

email marketers take a look at the new Gmail inbox with tabs

email marketers take a look at the new Gmail inbox with tabs

Gmail has rolled out their new Inbox, featuring a tabbed (categorized) look. There are three default tabs for “Primary,” social notifications and promotions. Many email marketers’ emails will probably be classified as promotions, and so many are concerned that it will decrease open and click through rates.

reconnecting and cleaning up aging email lists: why & how to re-permission

reconnecting and cleaning up aging email lists: why & how to re-permission

A few months ago, an email marketing client called who had been collecting email addresses for over 8 years, and they’d never sent out an email. They ask what they needed to do to start sending, since some of those addresses would be pretty old and I answered: time for a Re-Permission Campaign. First, we had to talk about why we needed to ask permission again…

why it’s important to authenticate in email marketing

why it’s important to authenticate in email marketing

When email marketers go from an email platform that doesn’t utilize authentication tactics like Domain Keys and SPF records to one that does — like emfluence — it’s not uncommon to be confused. Why do we have to take these steps?

emfluence SEO & email teams win 4 KCDMA AMBIT Awards!

emfluence SEO & email teams win 4 KCDMA AMBIT Awards!

On Tuesday night, emfluence and our clients won 4 KCDMA AMBIT Awards! Two for search engine optimization and 2 for email marketing.

emfluencer Jessica Best to speak at SXSWi 2013

emfluencer Jessica Best to speak at SXSWi 2013

This year, our Community Director, Jessica Best won’t just be attending South by Southwest, she’ll be presenting! Among the top notch speaker line-up in Austin this March, you’ll find our emfluencer speaking on how to make your email marketing really… well, *rock.*

the difference between missing and bounced emails

the difference between missing and bounced emails

What does it mean when your email goes “missing”? How is that different from a bounce? How should email marketers identify and address them differently?

keeping a clean email marketing list

keeping a clean email marketing list

It’s a sensitive topic… No one wants to admit that they’re old. But, when you have a list… *ahem* of a certain age, you do have to work a little harder to take good care of it.

Let’s say you’ve been collecting names for a long time, but haven’t sent to them yet (this is a bad idea, more on this later) or you have a ton of hand written names that you’ve had typed up and are ready to import into your email database. Before you upload, you should take a couple precautions to ensure that bad addresses don’t wreck your sender reputation and make you look like a Spammer.

4 ways every marketer can make their email marketing mobile-accessible

4 ways every marketer can make their email marketing mobile-accessible

Research shows over 125% growth in accessing email via mobile devices in 2011. 77% of mobile email users check their email before they even get out of bed. On average, around 25% of email readers are viewing your emails at least once on their mobile device.

While email marketers are increasingly concerned about how their emails are prioritized in inboxes, the mobile factor has been sneakily increasing its impact. Whether you’re a novice email crafter or an expert coder, here are 4 tips everyone can use to make your emails more mobile-optimized.

integrating your digital marketing for best results

Successfully integrating a marketing plan takes some work and is based in good planning. To your consumer, an integrated marketing plan will look seamless. The tone and information will be consistent, the consumer will know exactly where to find you and what to expect when they get there. What can you do to inject harmony and coordination to your brand experience?

announcing emfl-U: Digital Marketing Bootcamp, Nov 9th

announcing emfl-U: Digital Marketing Bootcamp, Nov 9th

One thing we hear often at emfluence is how unavailable digital marketing education seems to be. Sure, you can take another 1-hour webinar on LinkedIn, but where can you find a seminar on strategizing and intgetrating every aspect of your digital marketing?

The answer is in Kansas City, November 9th.

Announcing emfl-U: Digital Bootcamp

What your domain-level reporting is telling you about your email marketing campaigns

What your domain-level reporting is telling you about your email marketing campaigns

Your email deliverability – whether or not you’re being delivered to your subscribers’ inboxes – is a huge factor in what return on investment you earn from your email campaigns. After all, if the subscriber doesn’t see your email, they can’t act on it.

Domain Level ReportingOne of the benefits of email marketing is that, like all digital marketing, it comes equipped with analytics and reporting that can talk to you about the status of your campaigns. One of the most important set of metrics to watch is your results by domain. Domain-level reporting allows you to see results not just of your email as a whole, but also across each receiving domain.

notes & takeaways from the 2011 emfluence User Conference

Whether you attended or if you didn’t get the chance, the notes will be worth gold. Take a peek at the top takeaways from the three keynote presentations at the 2011 emfluence Marketing Platform User Conference.

a lesson in wow: Helzberg proves their reputation for great customer service

Helzberg Diamonds offered a deal last week that seemed too good to be true… and turned out it was. Their online system had a glitch and their advertised “surprise savings” were a surprise even to them! These are the moments that define a company’s reputation. There are a lot of lessons to be taken from how Helzberg handled the potential catastrophe.

just say when: how much email is too much?

Email frequency – how often should you send your subscribers email – is a hot topic among email marketers. Just about everyone has a different opinion and usually everyone fiercely believes they’re right. Some will answer “It depends.” In this case, try this on for size: Ask.

designing for email marketing without images

designing for email marketing without images

A scary fact: in 2010, only 33% of email users have images turned on by default in their email client, down even further from the 2006 number of just over 50% (Source: Marketing Sherpa, 2010). Yikes! When you’re designing beautiful emails, does your email still fly without images turned on? Check these 5 ways that you should design without images in mind.

when social media marketing looks like spam

What email marketing’s popular younger brother, social media marketing, can learn from its elder.

happy holidays! 4 free digital marketing holiday tips

happy holidays! 4 free digital marketing holiday tips

In the spirit of giving this season, we thought we’d share a few bonus How-To Holiday tips:

how changes to Yahoo! and Hotmail inboxes will affect email marketing

how changes to Yahoo! and Hotmail inboxes will affect email marketing

Last week, I got a great question from one of our savviest email marketing clients: “How are you advising your clients to prepare for the changes with Hotmail? Should we be versioning or quarantining our Hotmail lists and watching them more closely?”

clean up your email marketing list acquisition act

clean up your email marketing list acquisition act

Not that you’ve ever done this, but sometimes people type their email address wrong. When was the last time you checked out your own opt-in process? Do you know if your form will accept these common input mistakes as valid entries?

measuring the value of an email subscriber

measuring the value of an email subscriber

How do you measure the success of your email marketing campaigns? When our clients ask us our thoughts, we encourage them to measure email marketing like you do any other kind of marketing: by calculating your Return On Investment (ROI). Sure, we know that you know that email marketing still has the highest ROI of any marketing channel. But are you actually measuring your success?

9 takeaways on how to optimize email marketing ROI

At the emfluence User Conference last month, our CEO and Head Email Brainiac, Dave Cacioppo, gave a rockin’ keynote: “Email ROI: Let It Rock!” Our users voted it the best takeaway content of the day, so we thought we’d share the good info. So, Dave, how do you rock your email ROI?

get smarter about social media: notes from Social Fresh

get smarter about social media: notes from Social Fresh

Social Fresh’s fifth social media conference was hosted April 19th just across the state in St. Louis. We sent Jessica Best to soak up some knowledge about emerging media from some heavy hitters. Here’s what she gleaned:

leveraging the power of other people’s email marketing lists

leveraging the power of other people’s email marketing lists

No matter what media you’re using, the more eyeballs, the better. And in today’s highly targeted world, getting in front of more relevant eyeballs is key. So, it’s not surprising that we hear from our clients all the time, “Can you help us grow our email list?” There are lots of great ways to grow email marketing list size, from search engine marketing to online promotions to banner ad campaigns. But, inevitably, the most popular follow up question is “Can we buy an email list?”

So, how do you leverage relevant marketing lists outside of your own subscriber list?

reconnecting with email subscribers who hard bounce

reconnecting with email subscribers who hard bounce

Research says that up to 30% of your email list could turn over every year. With no official National Change of Email Address list, in a worst case scenario, you could lose over 80% of your email addresses in 5 years unless you take action to maintain your list. These email addresses represent valid prospects that originally told you they wanted your mail and reconnecting with them is still a lower cost than new customer acquisition.