Five Quick Tips for Leveraging Your CRM for Client Relationships

Five Quick Tips for Leveraging Your CRM for Client Relationships


Losing track of time has been one of the most disorienting aspects of the pandemic. In the early pandemic, losing track of days was common. “Is it Tuesday or Wednesday?” As the year has progressed — with no graduation ceremonies or summer vacations, cancelled sports seasons and muted holidays — the normal markers of time have been completely absent. To my daily life, the difference between March 24th and September 24th isn’t all that significant.   For client retention, that’s bad. Like forgetting-your-mom’s-birthday bad.   This year more than ever, […]

What Makes a Good Link? How to Qualify Link Building Opportunities

What Makes a Good Link? How to Qualify Link Building Opportunities


Understanding link building and identifying link building opportunities is only half the battle when it comes to implementing an effective link building strategy. What really separates a great link building campaign from a not-so-great campaign is your ability to determine what is a “good” link building opportunity and what is not. To help with this, we’ve boiled the complicated link qualification process down into a simple eight item checklist:   Use common sense! Ask yourself: 1.    Is the placement relevant to the niche? This is arguably the most important factor […]

How to Promote Content through Social Media

How to Promote Content through Social Media


You’ve completed the content writing process after countless hours of research, analyzing, writing, and proofing to end up with a conversion generating masterpiece, but now how do you start driving traffic to your content, outside of organic search? The answer is social!   The promotion of each post on your social network is just as important as organic search. To help you get more from each social media post, here are some quick tips for promoting content on social media.   Draft a social media promotional schedule using all relevant channels Using social […]

MQL to SQL: Planning Lead Routing and Sales Team Notifications

MQL to SQL: Planning Lead Routing and Sales Team Notifications


Consider the various ways you generate leads – inquiry forms on your website, webinar registrations, tradeshow events, outbound prospecting, etc. As diverse as the opportunities are for lead gen efforts, so too are the need states of the leads themselves.   Ideally, lead states should guide follow-up attempts. For example, someone at a tradeshow who’s interested in a product demo may be expecting a call soon, whereas someone who just attended a webinar is looking for nothing more than the educational opportunity you provided. How and when you follow up […]

Free, Quick, and Easy Keyword Research Tools and Tips for SEO and Audience Insights

Free, Quick, and Easy Keyword Research Tools and Tips for SEO and Audience Insights


Contrary to popular belief, keyword research is not just for SEOs. You can use keyword research practices to get a better understanding of your audience’s wants, needs, questions, concerns, and more. I also cover this topic with a little more detail in my How SEO Can Boost Your Marketing Automation Efforts talk and blog post. Free Keyword Research Tools Google Google Search Console Google Trends Answer the Public Keyworddit ahrefs Keyword Generator   1. Google Just search a general topic in your industry or a keyword for which you’d like […]

How to Maximize the Reach of Your B2B Blog Posts

How to Maximize the Reach of Your B2B Blog Posts


69% of B2B Marketers are increasing content marketing budgets or holding steady from their budgets last year. Meaning, the content marketing space is noisy and full of marketers trying to gain attention/get their message across. Add on the shift to work from home and increase in digital services and online ordering and marketers have a unique opportunity to intercept more prospects than ever before.   It’s important to have a clear plan to ensure you capitalize on your content marketing efforts. Before we dive into how to maximize reach for […]

5 Must-Have Onboarding Emails That Banks and Credit Unions Should Send In Sequence

5 Must-Have Onboarding Emails That Banks and Credit Unions Should Send In Sequence


Today, conventional banks and credit unions have an ever-growing pool of competition. Thanks to the emergence of more and more challenger “banks” like Simple, Chime and Card, as well as the growing prevalence and usage of payment apps like Apple Pay, PayPal, Venmo, Cash App and Zelle, consumers are presented with more options for fulfilling their monetary needs than ever before.   The increase in competition has made it harder than ever to acquire a new customer or gain a new account – which means that when you do, you […]

Retail Marketing Tips to Prep Your Brand for the 2020 Holiday Season

Retail Marketing Tips to Prep Your Brand for the 2020 Holiday Season


Based on our new normal, we can determine this year’s online holiday shopping experience will be very different in comparison to previous years. This is the time to start planning and get ready for the holiday season. This goes for all ecommerce retailers that have already open their doors post-phase I of the pandemic and those who are still in the process of doing so.   With the amount of uncertainties that lay ahead, one thing we can count on is that the holiday season formally begins with Cyber Week and […]

What We’ve Learned from Four Months of Virtual Events

What We’ve Learned from Four Months of Virtual Events


Virtual events are not a new concept. Prior to the pandemic, you might have attended the occasional webinar or virtual training session. However, since COVID-19 first made its way into the United States, we have seen a significant increase in all things digital—and events are no exception. Northstar Meetings Group surveyed 805 event planners and found that they are seeing an increase in demand for virtual events for the next 12-18 months. Event planners aren’t the only ones taking notice of the new trend—the technology sector is cashing in. In […]

Does My Company Need to Have a Cookie Policy or Consent Banner?

Does My Company Need to Have a Cookie Policy or Consent Banner?


From news sites to ecommerce stores and forums to social media, if you spend any amount of time on the web, you’ve almost certainly been exposed to what are called “cookie policy and consent interstitial pop up banners.” And if you’re like most, you’ve not only encountered them but been absolutely inundated by them. That’s because cookies on the web are ubiquitous.     Cookies are tiny bits of code that identify you and your browser for a variety of reasons. Some simply enable a website to function in a way that […]

#activelyseekingdiversity

#activelyseekingdiversity


I have been leading an agency in the Midwest for more than 20 years now. Reflecting back over the years, I can say that we have always welcomed the idea of a diverse and inclusive environment. We are inclusive. But I can’t say that we are diverse, at least not in a statistically balanced way. I know many other agency leaders in the Midwest and I see the same thing in their organizations. But it’s not just the agencies and leaders that I know personally: a lack of diversity exists […]

Decoding Web Accessibility

Decoding Web Accessibility


When emfluence was first contacted by UXPAKC (User Experience Professionals Association) about doing a presentation on web accessibility back in February, I was overjoyed. Not only had I spent seventeen years working in the accessibility field, but it was also an opportunity to present this topic in a different way.   Fifty-six million people in the United States are diagnosed with a disability with over fifty percent being 65 years or older. Although not all these people will need accessibility, it is still a significant number. More and more of […]

Considerations for Your First Ecommerce Website

Considerations for Your First Ecommerce Website


“With great power, comes great responsibility!” As the famous Peter Parker (aka Spider-Man) would say, building out an ecommerce website is no easy task, but the results of having one could bring you an average increase of 230% between year one and year three in revenue. Of course, actual revenue depends on your business, but the chart below should give you some great motivation to find out what having an ecommerce website could mean to you and your company.   Motivation, CHECK! Great, now comes the hard part. In this […]

Google Page Experience Update: More UX Factors to Become Confirmed Ranking Factors in 2021

Google Page Experience Update: More UX Factors to Become Confirmed Ranking Factors in 2021


On Thursday, May 28th, 2020 Google announced a new ranking signal that combines Core Web Vitals with their existing page experience signals (mobile-friendliness, safe-browsing, HTTPS, no intrusive interstitials).   This new ranking factor will not go live until at least 2021 and Google will provide at least a 6-month notice. See Google’s announcement here.   This is similar to other UX centered initiatives at Google (see the “Mobilegeddon” mobile-friendly update, the page speed update, the HTTPS update, and the interstitials update as examples) where they preannounce an algorithm update / […]

A Podcast Guide for Marketers

A Podcast Guide for Marketers


Even before the stay-at-home order was in place, I was an avid listener of podcasts. I subscribed to a few and frequently explored new podcasts as they became available. Podcasts were my go-to source, fulfilling my quest to learn more even when I didn’t have time to sit down, read books, or jump on the internet. They fit in when and where I need them, whether during my morning walk, while I’m cleaning the house, or when I’m in the car.   I have learned how to be better at […]

Critical Google Analytics Audit Priorities During Coronavirus

Critical Google Analytics Audit Priorities During Coronavirus


Did you know most of your data in Google Analytics may lie to you unless you know exactly how to interpret it correctly? Many times, a simple tagging error in Google Tag Manager or installing the Analytics code snippet in the wrong spot is the cause of inaccurate reporting data in your company dashboard.   As some of us continue to work from home during Coronavirus, getting your data right before things turn busy again is a must do as companies continue to use this time to improve operations and […]

The Coronavirus Recession: How to Address Changes In Consumer Buying Habits

The Coronavirus Recession: How to Address Changes In Consumer Buying Habits


For the past few months, the marketing landscape has been overrun by the Coronavirus pandemic. Businesses have spent countless hours making changes to their marketing strategy and formulating the correct messaging for their audience, to sound sincere but not trite. Just when we think we have settled into the new normal, we face a new obstacle: recession. The coronavirus has dissolved the longest economic expansion in U.S. history (CNBC) and companies are once again faced with how to survive. While this is the first recession to ever begin in the […]

The Three Ps of Customer Retention

The Three Ps of Customer Retention


In times of unpredictability, your customers are scouring budgets to find areas to reduce expenses. What can you do to make sure your organization is not on that list?   Be Proactive Reaffirm your value through regular communication. You don’t tell your significant other you love them once a year and hope they just assume everything is fine until further notice, right? You communicate. You share. You listen.   Communicate in a meaningful way. Generic newsletters are not enough. We say this often and it’s worth repeating: Personalize your communications. […]

Google’s May 2020 Core Update Rollout is Complete

Google’s May 2020 Core Update Rollout is Complete


On May 4th, 2020 Google announced a broad core algorithm update, as they do a few times a year. This newest update is called the May 2020 Core Update. These updates typically take a couple of weeks to fully roll out, and on May 18th, 2020 Google announced the May 2020 Core Update was fully rolled out. The May 2020 Core Update rollout is complete. — Google SearchLiaison (@searchliaison) May 18, 2020 What is a broad core algorithm update? A few times a year Google will make “significant” updates to […]

Automated Lead Generation on Facebook Messenger

Automated Lead Generation on Facebook Messenger


In August 2019, Facebook released a new feature that makes it easier for businesses to chat with customers in Messenger. Facebook claims that their new lead generation in Messenger can assist businesses develop customer relationships.   According to Facebook, with Messenger you can: Reach the right prospects Ask the right questions Easily remind people to complete questions Nurture leads where they spend time Instantly close the loop with unqualified leads Integrate with your CRM   I don’t know about you, but that last bullet makes me incredibly happy as a […]

Weekly Emsights: COVID-19 Edition

Weekly Emsights: COVID-19 Edition


Can’t make it to one of our Weekly Emsights Q&A sessions? We’re recording as many of these as possible so that you can have them in one handy spot. We’re putting together this series based on your feedback, so if there’s a topic you’d like to see us cover about how the pandemic has impacted digital marketing, be sure to ask us in the comments section. Week Two: Diagnosing Dips in Organic Traffic   Week Three: Pivoting Your Content Strategy with Authenticity   Week Four: Rebalancing Your Email Strategy During […]

How to Update Your Email Strategy During a Pandemic (or Any Crisis)

How to Update Your Email Strategy During a Pandemic (or Any Crisis)


Good news for email marketers: according to a 2019 Twilio study, email and SMS are customers’ preferred methods of communication. The survey, which covered about 2,500 global buyers, showed that 83% of consumers preferred emails over other communication channels (although texts were more popular for urgent messages like delivery notifications or appointment reminders).   While the study is definitely favorable for email as a channel, it uncovers quite a few warning signs that can help guide email marketers through shifting strategies during a crisis—like the one we’re currently experiencing with […]

How to Diagnose and Address Declines in Your Organic Search Traffic

How to Diagnose and Address Declines in Your Organic Search Traffic


You must be able to understand why organic search traffic (Google traffic, Bing traffic, etc.) declined before you can implement the best strategy to improve it. That was the topic for week two of Weekly Emsights: COVID-19 edition, which you can watch here: If you look at your organic traffic in your reporting platform and you see meaningful declines – here is a list of questions to help you diagnose this loss further:  Questions to help you diagnose organic search traffic declines  Are there any current events?  Is the decline unique to organic […]

A Guide to HIPAA for Email Marketers

A Guide to HIPAA for Email Marketers


Marketing departments within healthcare organizations face a unique challenge: balancing the need for personalized communication without running afoul of HIPAA guidelines. Often, the challenge isn’t one of not having enough information, but one of too much – most of which you shouldn’t use. The following is a quick guide to help you organize your email strategy so that it is effective and compliant with HIPAA requirements.   The good news for marketers using the emfluence Marketing Platform is that our software is HIPAA compliant. That means we adhere to a […]

Instagram Shoppable Ads: What You Need to Know and How to Implement It

Instagram Shoppable Ads: What You Need to Know and How to Implement It


In March 2018, Instagram officially made life easier for the 70% of shopping enthusiasts – me included –who love social media and shopping online, by combining both interests into one platform and as a result, forever changing the way people shop by providing more than 130 million accounts (and counting) the ability grant their customers with the best shopping experience right from their social feed.   No longer do e-commerce brands that sell physical products have to depend solely on adding a link under their Instagram bio every time they want to […]

5 Marketing Tips for Traversing the Coronavirus Landscape

5 Marketing Tips for Traversing the Coronavirus Landscape


There’s truly no need for us to restate the details of the current coronavirus conditions we find ourselves in. With many businesses feeling like they’re in a tailspin, it’s more important now than ever to take a calm, calculated look at your marketing, advertising and overall communication efforts. And while every business is different and the level to which they’ve been impacted by the pandemic varies, we’ve put together a list of universal considerations and thought starters to focus on as we all try to navigate these uncertain waters.     #1 Don’t Lose Sight  While […]

How COVID-19 Is Impacting SEO

How COVID-19 Is Impacting SEO


Date updated: 4/17/2020 Since the onset of the coronavirus crisis in the U.S., we have had multiple clients approach us with uncertainty and questions. How is the coronavirus affecting current user behaviors? How do we think it will affect ongoing, long-term search behaviors? The truth is, we’re experiencing this for the first time along with everyone else. But as a data-driven agency, we wanted to dive in and provide some insight into current trends and we put our heads together to discuss. We analyzed all our client data to see […]


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