I’m finally getting through some of my notes, tweets and photos from South by Southwest’s Interactive Conference in Austin just over a week ago. I’ve found more good tidbits than I know what to do with, so for the next few days I’ll post some of the juiciest content. First up: 9 of my favorite takeaways from various sessions.
A big thanks to all who joined for my Future15 session at South by Southwest Interactive, “I Want My $28! Rockin’ Email Marketing ROI.” As…
In this presentation, I go into the 6 Steps of Getting Started with Twitter, plus a diagram of “the perfect tweet.” The tips in this presentation are largely for marketers, but a lot of the material is helpful even if you just want to dive in personally!
Last Sunday, Americans gathered ‘round our televisions for a rare real-time television event: a really big football game. But something has changed in television – really, in any content consumption: fans are experiencing real-time TV by pairing it with social media, like Twitter. Most notable was the quick and clever thinking of several brands that had been actively engaging in social media during the entire game, especially when the unexpected happened. Some brand responses were home runs and some, not quite.
This year, our Community Director, Jessica Best won’t just be attending South by Southwest, she’ll be presenting! Among the top notch speaker line-up in Austin this March, you’ll find our emfluencer speaking on how to make your email marketing really… well, *rock.*
Our recent whitepaper on customer retention in the banking industry painted a detailed picture of a changing marketplace where customers leave banks at an alarming rate (8-10%) within their first two years of joining, and often because of a simple lack of effective, consistent and timely client communication.
There’s an obvious and simple solution: rebuild your communication approach for your banking customers in a way that can automatically nurture them and build long-term loyalty. If your customers are leaving you for services they didn’t know you had, then all you have to do is have a better plan for telling them about your offerings.
In a 2012 study, customers cited “impersonal communications” and “lack of services” as one of the top reasons they tried another bank. Using automated profile-based communications — or Profile Pathways — can build better banking relationships.
In 2012, SocialIRL hosted half a dozen full-day conferences on using “Social Media for Nonprofits” and I’ve had the pleasure of being among the line-up,…
In just 140 characters, The Salvation Army told an impactful story. The link goes to their blog post, which unravels the full story in just 5 paragraphs with a heartwarming payoff. They capped it with a poignant ask: “Will you make a difference this Christmas?” It’s mind boggling to me that a 255-word blog post and a 140-character tweet could have such an impact. 140 characters isn’t even enough for a preface. Heck, it’s not enough for an opening paragraph!
Last Thursday, emfluence CEO David Cacioppo presented a Lunch ‘n’ Learn at Skyline headquarters on best practices in social media for marketing at trade shows. In the last few years, it’s almost impossible to attend a conference that doesn’t have a hashtag and a Twitter strategy. And with good reason: social media enhances your visibility, brand sentiment and leads to more conversations than standing on the booth floor alone. Here are a few ways Dave highlights that marketers should be using to increase visibility and traffic before, during and after the show.
What does it mean when your email goes “missing”? How is that different from a bounce? How should email marketers identify and address them differently?
We’re hearing the question more and more: Should my business be on Pinterest? Now the third most popular social networking site, Pinterest reached 104 million monthly visits in March 2012. If your business relies on high website traffic to increase sales, you should consider joining Pinterest. Pinterest users are 79% more likely to purchase an item they saw on Pinterest than Facebook users who saw an item in their newsfeed or on a friend’s wall. So how can your business use Pinterest to increase your website traffic, improve your brand recognition, and convert new visits into leads?
Before Thursday of last week, as an Administrator of the emfluence Facebook page, anything I posted or liked showed up as emfluence comment or like. With the new Voice feature, I can toggle between if I want the post to come from me (Jessica) or from emfluence as a brand. I can now weigh in on company posts as myself!
Delving into the world of digital surveys? Here are 6 quick tips for creating online surveys so you can get better feedback from your respondents.
Research shows over 125% growth in accessing email via mobile devices in 2011. 77% of mobile email users check their email before they even get out of bed. On average, around 25% of email readers are viewing your emails at least once on their mobile device.
While email marketers are increasingly concerned about how their emails are prioritized in inboxes, the mobile factor has been sneakily increasing its impact. Whether you’re a novice email crafter or an expert coder, here are 4 tips everyone can use to make your emails more mobile-optimized.
On April 17, Google announced new matching behavior on AdWords for Exact and Phrase Match keywords. What does that mean in the world of pay-per-click (PPC) marketing? For one, it means that PPC campaign managers everywhere will no longer have to create variations of Exact and Phrase Match keywords, like including both singular and plural versions, misspellings, abbreviations and more…
This is an excellent case study from our friends at SEOMoz! The client did everything right with 301 redirects on their website relaunch. Maybe a little “too right” and ended up having to be flexible and make some quick fixes. Even when the SEO team and developers implemented everything perfectly, there were still issues and unknowns.
South by Southwest Interactive (SXSWi) felt like “Disney World for Geeks” in 2012: All the well-known characters from the Tech world were there. Souvenirs and tchotchkes were out of control, and around every street corner: something completely mind-blowingly cool and innovative. Here are easily the 9 coolest things I saw at SXSWi 2012 from Aurasma to Chevy to Google.
Search Marketing Expo (SMX) West took place last week in downtown San Jose, California at the McEnery Convention Center. This was “the biggest and best SMX show ever” according to Chris Sherman, Vice President of Event Programming for SMX. I agree! This show featured honest conversation, open sharing, and interaction between experts and novices alike. Deciding which sessions to attend was tough – there were many great options. I focused heavily on SEO, with some local search and social mixed in. Here are the top 12 takeaways I brought back to Kansas City with me.
Last week, I had the privilege of speaking on a local search panel titled “Solving Problems and Seeing Success in Google Places.” On the panel, we presented recommendations for dealing with human support at Google places, tips from an agency perspective, and a look at case study information from my work with Houlihan’s restaurants. Download my Google Places panel presentation slides for more information.
The first time I finally got what the buzz was about with Pinterest, two hours passed like 10 minutes. I’d actually tried to love Pinterest a few times before that but just didn’t get it. What’s so addictive about it? How can people spend so much time on it…? The short answer is: it’s pretty.
Pinterest is an online corkboard of sorts where you can pin images of things you like or want to save for later. Pinterest is an easy way for users to visualize and categorize content. So why is it blowing up?
I recently had a client start bidding on their brand words only after they saw a competitor was bidding (poaching). Not only was someone bidding on the client’s brand, they were sending traffic directly to the client’s real website. There weren’t even diverting traffic to an outside site! By running ads on the client’s brand and sending traffic to the client’s domain, the official ads for the client are effectively blocked because the offending party was there first. Even though our client provided official and more accurate ads, they’d been blocked by a company that put up so-so advertising leading to the client’s website. This is a key reason you should be bidding on your own brand keywords for paid search.
Online marketing is full of perks. One of the biggest benefits is the ability to track results so accurately. We can measure exactly how effective our online marketing campaign was at driving online sales. But what about the influence it has on offline sales? Of course we know it happens. But we can’t always measure the exact results, especially since in many cases a retailer’s products can be purchased both online and offline.
How do search and social intersect? Google and Bing (and thus Yahoo!) have different social signals built into their algorithms to allow social media popularity to impact rankings.
Attending SMX West for more search engine marketing knowledge? Be sure to catch our own Corey Morris, Search Engine Marketing Strategist for emfluence on the…
Google rolled out a big update recently called “Search Plus Your World.” While the search community has written many in-depth articles about how it works here’s a brief look at what marketers need to know about the update.
Search Plus Your World has caused quite a stir in the search marketing community on a number of levels. The short version is this: This update is the biggest Google update in a decade. While the hype may be overdone, it’s not something we can ignore.
Here are a few things that you should know about the Search Plus Your World update and some steps you should be taking to ensure that you are evolving your digital marketing activities to keep from being left behind.