announcing emfl-U: Digital Marketing Bootcamp, Nov 9th

announcing emfl-U: Digital Marketing Bootcamp, Nov 9th

One thing we hear often at emfluence is how unavailable digital marketing education seems to be. Sure, you can take another 1-hour webinar on LinkedIn, but where can you find a seminar on strategizing and intgetrating every aspect of your digital marketing?

The answer is in Kansas City, November 9th.

Announcing emfl-U: Digital Bootcamp

notes & takeaways from the 2011 emfluence User Conference

Whether you attended or if you didn’t get the chance, the notes will be worth gold. Take a peek at the top takeaways from the three keynote presentations at the 2011 emfluence Marketing Platform User Conference.

a lesson in wow: Helzberg proves their reputation for great customer service

Helzberg Diamonds offered a deal last week that seemed too good to be true… and turned out it was. Their online system had a glitch and their advertised “surprise savings” were a surprise even to them! These are the moments that define a company’s reputation. There are a lot of lessons to be taken from how Helzberg handled the potential catastrophe.

oversharing as a marketer in social media

oversharing as a marketer in social media

What counts as oversharing information in a world where people tweet their breakfast? What is TMI (too much info) about a person or company you follow? Some might argue that it would depend on if it’s content from a personal account or on behalf of a brand (comma?) but I have a rule of thumb that I think you can apply to either situation: Act as if the online world were one big cocktail party.

spotted at SXSWi: the best promos at the 2011 Interactive Festival

spotted at SXSWi: the best promos at the 2011 Interactive Festival

My first South by Southwest Interactive (SXSWi) experience definitely lived up to the affectionate moniker “geek spring break” From social media to widgets to guerrilla marketing, I had plenty to learn from. But as a marketer, my heart was captured by some of the best non-traditional promotions I’ve seen by an industry bursting with new ideas every day. Here’s my “Top 8” list of the best promos at SXSWi 2011 (and the brands behind them):

when social media marketing looks like spam

What email marketing’s popular younger brother, social media marketing, can learn from its elder.

happy holidays! 4 free digital marketing holiday tips

happy holidays! 4 free digital marketing holiday tips

In the spirit of giving this season, we thought we’d share a few bonus How-To Holiday tips:

get smarter about social media: notes from Social Fresh

get smarter about social media: notes from Social Fresh

Social Fresh’s fifth social media conference was hosted April 19th just across the state in St. Louis. We sent Jessica Best to soak up some knowledge about emerging media from some heavy hitters. Here’s what she gleaned:

lurk to learn: getting started with new social media

lurk to learn: getting started with new social media

The swirling world of social media produces new platforms every day. Even “old” standards – facebook, twitter – are getting facelifts and making changes in user experience that effect the way marketers use social media to connect with interested prospects. On one hand, that means no matter when you decide to take the plunge into social marketing, you’re not that far behind: it all changes so fast, we’re all running just to keep up.

On the other hand, it makes social media look like a marathon you’re not sure how to jump in on. How do you start in something you don’t even understand? We’ve all heard a friend or colleague say “I just don’t get the point of Twitter.”

When you’re not sure where to start in a new platform, lurk to learn…

Let’s take Twitter as an example.