It’s not what you think, it’s what you know that counts. Our online surveys tool makes it easy to find out what your customers and employees think about your brand and services. Want to keep things anonymous? We can do that, too!
Surveys are an important part of a digital marketer’s toolbox–one that most marketers have to purchase separately. They can uncover marketplace potential, bring to light weak spots in customer service, shape future product development and more. Our Survey Builder helps you create professional, multi-question and multi-page surveys, complete with logic to skip questions based on your survey takers’ responses. And yes, you can add pictures, too.
Surveys can also help your customers know that you care about their input and feedback. As smart marketers know, satisfied customers stay with your organization and refer others. Dissatisfied customers leave… and tell their friends. Do you know how your customers — and prospects! — feel about your company? Your products? Your customer service or sales representatives? Share surveys with your contacts to:
- Spot trends
- Measure customer loyalty
- Gauge customer satisfaction
- Evaluate events, products and services
- Follow up with buyers
- and more!
Alternate Endings to Power User Feedback, Review Campaigns and More
Easily build unique endings to your surveys based on Skip Logic, responses, and more. Use those endings to create unique campaigns targeted at your happiest–or unhappiest–responders.
Create a Custom Experience for Survey Takers
Skip Logic can help you create an experience that makes sense for your survey takers’ answers. Want to skip to the end if a customer is happy? Easy. Need to know more information if they aren’t? You can do that, too.
Detailed survey results
Once your survey is complete, you can view the results as a whole or by each respondents’ email address. Impatient? We are too. That’s why we created the option of setting up inbox alerts for online survey response processing. The more you know, the better you can market. Pretty simple.
See the emfluence Marketing Platform in action!